My profile is suspended for a violation of site policy.
If your profile has been suspended for a violation of site policy, you will be able to log in once the suspension period expires. The duration as well as the reason of your suspension is displayed when you attempt to log in. Depending on the nature of the violation, the option to terminate your account may not be available.
Note: Attempting to bypass the suspension by creating a new account will result in a permanent ban.
If you believe the suspension is unjust, you may appeal it by following the instructions below.
Appeals process:
Please fill out the support request form below, adhering to these guidelines:
1) Review Policies:
- First, read our Complaints Conditions and Report Policy as well as our Community Guidelines to understand your rights and obligations.
- Appeals opened by third parties, including friends and family, will be ignored.
- For privacy and data protection reasons, we cannot respond to requests if you are not the account holder. Use the email address registered with your account for communication. Requests from different email addresses cannot be verified and will be ignored.
- For security reasons, we cannot discuss the suspension over the phone. All communication must be in writing via our ticket system using the form below. Emails sent to our support or other email addresses will be ignored.
- For security and operational reasons, we cannot provide the exact reason for the suspension beyond what is outlined in your suspension message, nor can we provide evidence leading to the suspension.
- Insults or threats may result in a permanent ban.
Required Information for Appeal
Include the following information in your appeal request:
- Your username.
- The reason you believe the suspension is unjust.
- Evidence supporting your claim.
- Any other relevant information.
You will have the opportunity to upload screenshots or other supporting documents once you open the support case.